Referral Services

Our Bury St Edmunds practice offers referral services for patients requiring treatment not available at standard veterinary practices.

Emergency Care

Our emergency service is available 24 hours a day, 7 days a week, and provides GP-led care for patients who need rapid diagnostics or medical or surgical care, including inpatient treatment.

If you are a vet who would like to refer a patient to this service, please call the practice on 01284 70144.

If you are a pet owner seeking emergency treatment for your pet, please call your regular vet first. If they are closed, you can call us directly on 01284 701444.

Advanced Care

Our Advanced Care service is led by a team of Advanced Practitioners who hold additional qualifications in certain fields. They can offer advanced diagnostic testing and medical or surgical care that is not usually available in general practice.

We currently accept referrals in the following disciplines:

Orthopaedic surgery

We accept referrals for patients who are suffering from a range of orthopaedic diseases, including:

  • Cruciate Disease
    • Tibial Plateau Levelling Ostectomy (TPLO) or Lateral Suture
  • Patellar Luxation
  • Fracture Repair
  • Joint Fusion
  • Humeral Intercondylar Fissures (“Spaniel Elbow”)
  • Femoral Head and Neck Ostectomy (FHNO)
  • Hip Toggle
  • Amputations

Internal Medicine

We accept referrals for patients who are suffering from a variety of illnesses, including:

  • Gastrointestinal cases
    • E.g. Chronic vomiting, diarrhoea, or weight loss.
  • Respiratory cases
    • E.g. Chronic coughing, sneezing, loud breathing
  • Endocrine cases (diagnosed or suspected)
    • E.g. Diabetes, Addison’s disease, Cushing’s disease
  • Autoimmune disease
    • E.g. Immune-Mediated Haemolytic Anaemia (IMHA), Immune-Mediated Thrombocytopenia (IMTP), Immune-Mediated Polyarthritis (IMPA)
  • Cancer (or suspected cancer) requiring staging or medical treatment
    • E.g. Lymphoma, Mast Cell Tumours, unidentified masses

We also accept referrals for patients with vague or non-specific symptoms who need a diagnostic work-up.

We do not currently provide a full cardiology service. However, we do offer structural heart scans of pets with adult-onset murmurs, on a case-by-case basis. Our emergency service will also treat urgent cardiac cases.

Imaging

We accept referrals for advanced imaging for patients under treatment at their regular vet practice.

  • CT scans
  • Endoscopy
    • Upper & Lower GI, Respiratory, Nasal
    • Including biopsies or foreign body retrieval
  • Abdominal Ultrasound
    • Including ultrasound-guided aspirates of masses or fluid
  • Thoracic Ultrasound
    • Including ultrasound-guided aspirates of fluid or masses
  • High-Quality Direct Digital Radiographs

For these cases, our Advanced Care vets will send a report detailing the findings of the imaging, and the pet’s treatment will continue at their regular vet practice.

If you are a vet who would like to refer a patient to our Advanced Care service for a routine appointment, please use our online form.

For urgent or emergency cases, we recommend referral to our Emergency Care team instead, by calling 01284 701444.

If you are a pet owner and would like your pet to be seen by one of our referral teams, you can speak to your vet and request to be referred to us.

Referral Form