Hollie Smithers

Client Care Assistant

My name is Hollie Smithers and I am part of the Client Care Team. I studied Animal Management at college to ear a BTEC Animal Management Level 3 National Foundation Diploma. I have grown up with several domestic animals including dogs, cats, rabbits, degus and hamsters. Currently I have a Spanish rescue dog, a playful boxer dog, who thinks he is a lap dog. Two sphynx cats (yes the ones with no hair) and then two domestic cats which love the outdoors. As the first point of contact when clients arrive, I take pride in offering a warm welcome ensuring everyone feels comfortable and taken care of from the start, creating a positive first impression that sets the tone of their entire visit.

Order Your Prescription

About You

First Name *

Last Name *

Email Address *

Phone Number *

Street Address *

Apartment, suite, etc

City

County

Postal Code

About Your Pet

Pet's Name *

Medication 1 - Name *

Medication 1 - Current Dose *

Medication 2 - Name

Medication 2 - Current Dose

Medication 3 - Name

Medication 3 - Current Dose

Medication 4 - Name

Medication 4 - Current Dose

Additional Message

By law, pets receiving prescription medication must be seen by a vet at least every six months for a check-up and review. Some pets with more serious conditions may benefit from reviews more frequently. If your pet has not had a review within this time, we may ask you and your pet to come in for an appointment before we can dispense further medication.

For prescription flea, tick & worm treatment, your pet only needs to be seen by a vet every twelve months. However, a recent change in the law means that this treatment must be specifically authorised by a vet on your pet's medical record at the time they see your pet. If you have not discussed flea, tick & worm treatment recently with a vet, your pet may need to come in for an additional check-up and review.

It may take up to five working days for your pet's prescription to be ready. If you need their medication sooner than this, please call the practice and speak to one of our team.

Order Your Prescription

About You

First Name *

Last Name *

Email Address *

Phone Number *

Street Address *

Apartment, suite, etc

City

County

Postal Code

About Your Pet

Pet's Name *

Medication 1 - Name *

Medication 1 - Current Dose *

Medication 2 - Name

Medication 2 - Current Dose

Medication 3 - Name

Medication 3 - Current Dose

Medication 4 - Name

Medication 4 - Current Dose

Additional Message

By law, pets receiving prescription medication must be seen by a vet at least every six months for a check-up and review, however we ask to see pets every three months to ensure your pet is getting the right care. Some pets with more serious conditions may benefit from reviews more frequently. If your pet has not had a review within 3 months or less, we may ask you and your pet to come in for an appointment before we can dispense further medication.

It may take up to five working days for your pet's prescription to be ready to collect from us. If you need their medication sooner than this, please call the practice and speak to one of our team.

Order Your Prescription

About You

First Name *

Last Name *

Email Address *

Phone Number *

Street Address *

Apartment, suite, etc

City

County

Postal Code

About Your Pet

Pet's Name *

Medication 1 - Name *

Medication 1 - Current Dose *

Medication 2 - Name

Medication 2 - Current Dose

Medication 3 - Name

Medication 3 - Current Dose

Medication 4 - Name

Medication 4 - Current Dose

Additional Message

It may take up to five working days for your pet's prescription to be ready. If you need their medication sooner than this, please call the practice and speak to one of our team.

Order Your Prescription

About You

First Name *

Last Name *

Email Address *

Phone Number *

Street Address *

Apartment, suite, etc

City

County

Postal Code

About Your Pet

Pet's Name *

Medication 1 - Name *

Medication 1 - Current Dose *

Medication 2 - Name

Medication 2 - Current Dose

Medication 3 - Name

Medication 3 - Current Dose

Medication 4 - Name

Medication 4 - Current Dose

Additional Message

It may take up to five working days for your pet's prescription to be ready. If you need their medication sooner than this, please call the practice and speak to one of our team.

Order Your Prescription

About You

First Name *

Last Name *

Email Address *

Phone Number *

Street Address *

Apartment, suite, etc

City

County

Postal Code

About Your Pet

Pet's Name *

Medication 1 - Name *

Medication 1 - Current Dose *

Medication 2 - Name

Medication 2 - Current Dose

Medication 3 - Name

Medication 3 - Current Dose

Medication 4 - Name

Medication 4 - Current Dose

Additional Message

It may take up to five working days for your pet's prescription to be ready. If you need their medication sooner than this, please call the practice and speak to one of our team.

Order Your Prescription

About You

First Name *

Last Name *

Email Address *

Phone Number *

Street Address *

Apartment, suite, etc

City

County

Postal Code

About Your Pet

Pet's Name *

Medication 1 - Name *

Medication 1 - Current Dose *

Medication 2 - Name

Medication 2 - Current Dose

Medication 3 - Name

Medication 3 - Current Dose

Medication 4 - Name

Medication 4 - Current Dose

Additional Message

It may take up to five working days for your pet's prescription to be ready. If you need their medication sooner than this, please call the practice and speak to one of our team.

Order Your Prescription

About You

First Name *

Last Name *

Email Address *

Phone Number *

Street Address *

Apartment, suite, etc

City

County

Postal Code

About Your Pet

Pet's Name *

Medication 1 - Name *

Medication 1 - Current Dose *

Medication 2 - Name

Medication 2 - Current Dose

Medication 3 - Name

Medication 3 - Current Dose

Medication 4 - Name

Medication 4 - Current Dose

Additional Message

It may take up to five working days for your pet's prescription to be ready. If you need their medication sooner than this, please call the practice and speak to one of our team.

Order Your Prescription

About You

First Name *

Last Name *

Email Address *

Phone Number *

Street Address *

Apartment, suite, etc

City

County

Postal Code

About Your Pet

Pet's Name *

Medication 1 - Name *

Medication 1 - Current Dose *

Medication 2 - Name

Medication 2 - Current Dose

Medication 3 - Name

Medication 3 - Current Dose

Medication 4 - Name

Medication 4 - Current Dose

Additional Message

It may take up to five working days for your pet's prescription to be ready. If you need their medication sooner than this, please call the practice and speak to one of our team.

Order Your Prescription

About You

First Name *

Last Name *

Email Address *

Phone Number *

Street Address *

Apartment, suite, etc

City

County

Postal Code

About Your Pet

Pet's Name *

Medication 1 - Name *

Medication 1 - Current Dose *

Medication 2 - Name

Medication 2 - Current Dose

Medication 3 - Name

Medication 3 - Current Dose

Medication 4 - Name

Medication 4 - Current Dose

Additional Message

It may take up to five working days for your pet's prescription to be ready. If you need their medication sooner than this, please call the practice and speak to one of our team.

Order Your Prescription

About You

First Name *

Last Name *

Email Address *

Phone Number *

Street Address *

Apartment, suite, etc

City

County

Postal Code

About Your Pet

Pet's Name *

Medication 1 - Name *

Medication 1 - Current Dose *

Medication 2 - Name

Medication 2 - Current Dose

Medication 3 - Name

Medication 3 - Current Dose

Medication 4 - Name

Medication 4 - Current Dose

Additional Message

It may take up to five working days for your pet's prescription to be ready. If you need their medication sooner than this, please call the practice and speak to one of our team.

Order Your Prescription

About You

First Name *

Last Name *

Email Address *

Phone Number *

Street Address *

Apartment, suite, etc

City

County

Postal Code

About Your Pet

Pet's Name *

Medication 1 - Name *

Medication 1 - Current Dose *

Medication 2 - Name

Medication 2 - Current Dose

Medication 3 - Name

Medication 3 - Current Dose

Medication 4 - Name

Medication 4 - Current Dose

Additional Message

It may take up to five working days for your pet's prescription to be ready. If you need their medication sooner than this, please call the practice and speak to one of our team.

Order Your Prescription

About You

First Name *

Last Name *

Email Address *

Phone Number *

Street Address *

Apartment, suite, etc

City

County

Postal Code

About Your Pet

Pet's Name *

Medication 1 - Name *

Medication 1 - Current Dose *

Medication 2 - Name

Medication 2 - Current Dose

Medication 3 - Name

Medication 3 - Current Dose

Medication 4 - Name

Medication 4 - Current Dose

Additional Message

It may take up to five working days for your pet's prescription to be ready. If you need their medication sooner than this, please call the practice and speak to one of our team.

Order Your Prescription

About You

First Name *

Last Name *

Email Address *

Phone Number *

Street Address *

Apartment, suite, etc

City

County

Postal Code

About Your Pet

Pet's Name *

Medication 1 - Name *

Medication 1 - Current Dose *

Medication 2 - Name

Medication 2 - Current Dose

Medication 3 - Name

Medication 3 - Current Dose

Medication 4 - Name

Medication 4 - Current Dose

Additional Message

It may take up to five working days for your pet's prescription to be ready. If you need their medication sooner than this, please call the practice and speak to one of our team.

Join our Pet Healthcare Plan, the Kin Care Club.

Our clients save an average of £300 per year on their pets’ healthcare.

Protect Your Pet

Kin Care Club members save an average of £300 per year compared to clients paying full price. Prices correct May 2025.

Welcome to our online booking portal

Whether you’re an existing client or joining us for the first time, you’re in the right place.

Simply select your local veterinary practice below to book an appointment or register as a new client. It only takes a few minutes, and our friendly team will take care of the rest.

Please note, Penrose doesn’t currently accept new client registrations online.